Michael Schulson, Alexandra Raij, Lee Hanson, and Riad Nasr
From the moment of its debut in 2008, the OTG-JFK Experience at JetBlue’s Terminal 5 was heralded for its vision, setting a new standard for airport hospitality.
As noted in the New York Times, our introduction of a revolutionary dining and retail program in the airport terminal was the first of its kind in the country. The dining program for T5 has since become the industry benchmark for in-terminal concessions programs nationwide.
And the success continues on today. Airport Revenue News reports that the OTG T5 dining program has consistently earned the highest revenue per departing passenger among the top 50 airports in the U.S., while Frommer’s ranks its dining options among the top ten in airports around the world.