NEW YORK, NY (August 5, 2020) – OTG today launched their new mobile order and delivery technology across its airport restaurants and gate lounge areas, allowing travelers to order food and drink directly from their mobile device. With safety top of mind, OTG developed the tech to provide travelers a fully contactless ordering option that keeps both guest and OTG crewmember properly distanced.

The process was developed to be completely intuitive and starts when travelers scan a unique, location specific QR code found clearly displayed at their seat. Once scanned, travelers are brought to that restaurant or gate lounge’s fully intuitive visual menu.

After selections are made, travelers swiftly check out via a variety of digital payment methods including Apple Pay, Google Pay or by entering a credit card. The order is then immediately sent to the kitchen with the guests’ location embedded, allowing for a seamless delivery directly to their seat.

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We have always looked to tech to create efficient, frictionless guest experiences. Now more than ever it’s critical we continue to push the boundaries of what’s possible in the airport space with the goal of reducing guest touchpoints and allowing for safe social distancing.

Mobile order is just the first of many tech-based solutions OTG is implementing that promotes a seamless and safe guest experience.

Rick Blatstein, OTG CEO

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“We have always looked to tech to create efficient, frictionless guest experiences. Now more than ever it’s critical we continue to push the boundaries of what’s possible in the airport space with the goal of reducing guest touchpoints and allowing for safe social distancing,” said OTG CEO Rick Blatstein. “Mobile order is just the first of many tech-based solutions OTG is implementing that promotes a seamless and safe guest experience.”

OTG’s mobile order technology comes on the heels of its recently announced implementation of Amazon’s revolutionary checkout-free Just Walk Out tech into its CIBO Express Gourmet Markets.