3 Brewster Rd

Server - FOH

EWR:$5.26 per hour plus tips. Top earners can make $90,000/yr inclusive of tips


YOUR NEXT OPPORTUNITY IS NOW BOARDING:

Join OTG as a Server now at [EWR] and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.


WHAT IS OTG?

OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000+ Crewmembers, serve millions of travelers each year. By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. We transform airport experiences. You drive it.


 Position Summary:

Servers at [EWR] are responsible for ensuring guest satisfaction and executing the OTG steps of service to the highest standards.


Responsibilities:

Follow OTG steps of service, standard operating procedures.

Greet guests pleasantly


Walk guests through the OTG ordering and payment system

Highlight menu, food and beverage options, make suggestions based on guest preferences and/or dietary restrictions/allergies

Follow the OTG cash handling and cash register policies

Maintain cleanliness within the restaurants dining and service stations

Communicate with Chefs and Managers to ensure food is delivered to guests in a timely manner

Adhere to all safety and sanitation regulations

Participate in training sessions and team meetings as required

Assist team members as needed

Inform MOD on guest complaints/feedback/inquiries

Monitor and report intoxicated guests to MOD

Inform leadership team of low inventory and equipment issues

Perform additional tasks requested by the OTG leadership team


Qualifications:

1-2 years of experience as a Server

Strong communication and interpersonal skills

Ability to work in a fast-paced and high-volume environment

Basic knowledge of food and beverage service, including beer, wine and cocktail pairings

Must be at least 18 years of age

Fluent + fully conversational in English


Must become TIPS certified within 90 days of employment

Able to lift, up to 35 lbs. in weight

Must be able to stand for extended periods, stoop, kneel, and crouch

Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions--must be flexible


OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.